About Litehouse Pools & Spas
Litehouse Pools & Spas in North Olmsted, OH, offers a wide selection of swimming pools and spas. Customers can choose from above ground, inground, and on ground pool models, as well as hot tubs and spas from popular brands. The business also carries a variety of outdoor furniture, including grills, billiards tables, gazebos, and lounge chairs. While some customers have noted that replacement parts for hot tubs are not available for purchase, others have praised the exceptional customer service provided by staff, specifically mentioning the store manager, Rich. Customers have highlighted Rich's willingness to help them understand and maintain their new Artesian Swim Spa, providing training, knowledge, and updates on new products. Overall, Litehouse Pools & Spas is considered a valuable resource for those seeking swimming pools, spas, and outdoor living products in Northeast Ohio.
Always good service and they have solid products. They've always had what I need, and out of the pool companies around they are local, with their HC in Springville I believe. Rather keep my money somewhat local.
The only reason I'm rating this place three stars is they don't carry replacement parts for hot tubs. They want customers to buy new. Not everyone can afford to buy new, some people need to fix their old stuff.
Hands down, this location has the best customer service and desire to help the needs of its customers! Rich, the store manager is an asset to the company. His willingness to help me and my wife during a tricky period of time, with their relatively new product , the Artesian Swim Spa has been phenomenal. Rich had taken the time to ensure that we obtain the training and knowledge we need to maintain our spa and has gone above and beyond to update us on the new products that have come along that are better suited for our 15 ft spa. His time taken has ensured that our investment will not only last but be enjoyed for years to come. Spa ownership can be tricky due to the...read full review