Your Own Personal Computer Guy is a dependable and affordable computer repair service known for its consistent customer satisfaction. Customers praise the owner, often referred to as "Steve," for his expertise, professionalism, and fair prices. One customer was initially unsure about working with a home-based technician but was pleasantly surprised by Steve's skills, especially when building custom gaming computers at much lower prices than retail stores. Another customer had a positive experience with Steve’s laptop repair services, noting that he upgraded the Windows program, added memory, and upgraded the driver, which made the computer much faster.
A caller who was unsure about a strange issue found Steve to be incredibly helpful and patient, explaining everything clearly and reassuring the customer that it was a normal problem and not a stupid question. This excellent customer service earned high praise. Additionally, a customer described Steve's prices as beyond fair and was amazed that the repairs to their laptop were completed for less than expected. They highly recommend his services and plan to contact him again for more work.
There is also mention of a technician named Sam, who was very kind and knowledgeable about computers. He provided helpful tips for maintaining long-term performance and suggested options for getting rid of an old computer. Overall, the reviews show that Your Own Personal Computer Guy is a trustworthy and reliable choice for custom builds, repairs, upgrades, and advice.
