About Your Own Personal Computer Guy
Your Own Personal Computer Guy is a dependable and affordable computer repair service known for its consistent customer satisfaction. Customers praise the owner, often referred to as "Steve," for his expertise, professionalism, and fair prices. One customer was initially unsure about working with a home-based technician but was pleasantly surprised by Steve's skills, especially when building custom gaming computers at much lower prices than retail stores. Another customer had a positive experience with Steve’s laptop repair services, noting that he upgraded the Windows program, added memory, and upgraded the driver, which made the computer much faster. A caller who was unsure about a strange issue found Steve to be incredibly helpful and patient, explaining everything clearly and reassuring the customer that it was a normal problem and not a stupid question. This excellent customer service earned high praise. Additionally, a customer described Steve's prices as beyond fair and was amazed that the repairs to their laptop were completed for less than expected. They highly recommend his services and plan to contact him again for more work. There is also mention of a technician named Sam, who was very kind and knowledgeable about computers. He provided helpful tips for maintaining long-term performance and suggested options for getting rid of an old computer. Overall, the reviews show that Your Own Personal Computer Guy is a trustworthy and reliable choice for custom builds, repairs, upgrades, and advice.
I called to ask if I needed to bring my computer in because of a strange issue. Turns out it was a normal problem and I just lack knowledge on computers! Steve was so unbelievably helpful and not judgmental at all! Incredible customer service, reassured me that it wasn't a stupid question, and explained everything. If I could rate 10 stars I would.
He was totally amazing. That’s the only word to describe my experience. His prices were beyond fair. He actually completed the repairs to my laptop for less than I expected. I would recommend his services to anyone. As a matter of fact o have to contact him about another laptop that needs work.
The guy, Sam, was really nice and kind, and he really knows his stuff about computers. He gave me good tips for keeping my computer working very well for a very long time. I would recommend it if you need a computer or help getting rid of an old one.