TLDR: Honest, good, hard-working people in a family-owned business. They are a small company that works incredibly hard. I would recommend to everyone I know.
Charles, Debbie and Eddy took incredibly good care of us. Charles performed our original inspection and found signs of wildlife in our attic. I was not home for the inspection, but my wife was incredibly complimentary of how Charles made her feel safe and that he was an honest man.
We set traps and didn’t catch anything. Despite this, we decided to proceed with doing repairs given what Charles and Eddy found. It was a no brainer.
While waiting to perform repairs, we actually found a bat in...read full review
Aug 2024
Absolutely terrible communication. Just paid them $191 for nothing. The critter is still under our porch and I have had to call/text them multiple times to fix the trap. Lucky to get a call back at all. I have had to reach out multiple times on multiple occasions. DO NOT waste your money!
Sep 2023
BEWARE, THEY HAVE CHANGED THEIR NAME TO PLUNKETTS ! Don't get fooled! I am in agreement with the low scores. They hound you about payment, when after the "trapping" program is complete, WHICH WAS NEVER COMPLETED for me, they sometimes honor the repair warranty, and sometimes not. The owner is has no follow up, is insulting, though the technicians were great and professional. Sometimes the technicians hands are tied. They don't seem to value their employees insight nor opinions as to how to service houses who need wildlife removal. How do you give 1/4 or 1/2 a star?! Furious!!
TLDR: Honest, good, hard-working people in a family-owned business. They are a small company that works incredibly hard. I would recommend to everyone I know.
Charles, Debbie and Eddy took incredibly good care of us. Charles performed our original inspection and found signs of wildlife in our attic. I was not home for the inspection, but my wife was incredibly complimentary of how Charles made her feel safe and that he was an honest man.
We set traps and didn’t catch anything. Despite this, we decided to proceed with doing repairs given what Charles and Eddy found. It was a no brainer.
While waiting to perform repairs, we actually found a bat in...read full review
Absolutely terrible communication. Just paid them $191 for nothing. The critter is still under our porch and I have had to call/text them multiple times to fix the trap. Lucky to get a call back at all. I have had to reach out multiple times on multiple occasions. DO NOT waste your money!
BEWARE, THEY HAVE CHANGED THEIR NAME TO PLUNKETTS ! Don't get fooled! I am in agreement with the low scores. They hound you about payment, when after the "trapping" program is complete, WHICH WAS NEVER COMPLETED for me, they sometimes honor the repair warranty, and sometimes not. The owner is has no follow up, is insulting, though the technicians were great and professional. Sometimes the technicians hands are tied. They don't seem to value their employees insight nor opinions as to how to service houses who need wildlife removal. How do you give 1/4 or 1/2 a star?! Furious!!