About New Albany Heating & Cooling
New Albany Heating & Cooling is a reliable HVAC company serving multiple counties in Ohio. They provide high-quality, efficient, and customer-centered service for furnace and AC repair, service, and installation. The company offers 24-hour emergency service, including evenings, weekends, and holidays, with no extra charges. Customers praise their quick response times, professional technicians, and excellent workmanship. The responsive sales team helps find the best unit at the best cost. Technicians are friendly, professional, and conscientious, providing thorough explanations and options with no hard selling. The efficient and courteous installation team gets customers up and running quickly. New Albany Heating & Cooling is a BBB A+ Accredited member with over 20 years of experience and is an authorized Carrier dealer. Discounts are available on equipment and services. Customers have highlighted the company's prompt response, professional technicians, and excellent service. The technicians are described as friendly, knowledgeable, and honest, providing thorough explanations and options. The installation team is efficient and courteous, ensuring a smooth process for the customers.
I had an emergency situation visiting from Florida. My daughter was giving birth to their child today and the air conditioner did not work. I also had the one year-old at home with me. Brandon came out assess the problem went and got the part and installed it. thank you very much for making the family safe.
This is a great company. I was with a different company before. I switched to this company because the technician of New Albany Heating and Cooling came to my home quickly, diagnosed the leaking, and did everything professionally. The charge is reasonable. The person truly cares my concerns. They know what they are doing. Very smart staff, efficient, straightforward. Specifically, Scott Peterson is friendly, frankly, and honest. I would recommend to my friends without reservation.
Eric was awesome. Very polite and professional. He answered all my questions and put my mind at ease . A very honest man . He pointed out the Military discount . A master at his craft which is nice to see . If I have any problems in the future your company will be the first I call because of him and Victoria. Thank you guys so much.