Reviews

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  • D Byrne
    May 2025

    Inheriting my mother’s ring set was such an emotional experience. I took the pair of the 72 year-old rings to Crown Jewelry and Boutique to have them repaired and resized. Rick and Casey were so pleasant and helpful. My rings now sparkle like they must have in 1954 when my Dad purchased them! I am so pleased with my experience with Crown.

    A few months ago I stopped in to have some other pieces evaluated, and Casey took his time with us as he examined each item, then gave his opinion. His thoughtful and@,, professional manner was the reason I returned for the rings' revitalization.

  • Brielle Bejcek
    May 2025

    10/10 recommended Crown Jewlers. You can tell the owner and staff care about your jewelry as if it’s their own. I came in to get my ring resized and polished due to normal wear and tear of many years of wearing it. They had a reasonable turn around time and made my ring of almost 10 years look brand new. I will continue to go to Crown Jewlers over the competitors.

  • joseph ricket
    May 2025

    I have used Crown Jewelry and Boutique on several occasions over the past several years and have been nothing but pleased! Their prices are honest and fair especially compared to the bigger chain Jewelry stores. And the quality of their products I have purchased is nothing but great!
    They have never tried selling me on anything, they simply take the information I give them as far as what I'm looking for, and they give me choices as such.
    Highly recomend!
    Thank's to Rick, and Casey both! You guys are the real deal!

  • Joseph Grim
    May 2025

    This place is awesome they helped me pick out the perfect ring for when I wanted to propose, im sure I'll be back again!

  • Samantha Favors
    May 2025

    Had a diamond lost from a ring I purchased elsewhere, they were able to replace for me. Was done quickly and cleanly, setting is perfect! Owner is always helpful and informative with any questions! Absolutely would recommend!

  • Alexis Thompson
    May 2025

    I had the most amazing experience at Crown Jewelry and Boutique! The staff went above and beyond to help me find exactly what I was looking for. The quality is top-notch, and the atmosphere is warm and welcoming. This is my new go-to spot for all things jewelry!

  • Karl
    May 2025

    Went in for a watch battery, told me it would take a day to do, no big deal but I wanted it done today so I said no thanks; on my way out he made a snarky comment and said “I’m a custom jeweler I can’t just stop what I’m doing to change a simple watch battery”
    Went down the street to another custom jeweler who did it in less than 5 minutes for me same day.

  • Julia Lindsay
    Mar 2025

    Fabulous shop , the only jewlery store I go to in the lake county area.
    Wonderful service ...

  • Marshall H
    Feb 2025

    Brought a diamond & setting here to have them set it. Rather than telling me the setting doesn’t work for the diamond I purchased, they used SUPERGLUE to artificially secure the diamond to the setting. Can no longer return the $3,000 setting because of this. What jeweler uses superglue without telling the customer?

    EDIT: The owners responded claiming they have no record of doing business with me, so here’s a screenshot from my bank statement. Go elsewhere. Superglue is just embarrassing.

  • Carolynn Senedak
    Jan 2025

    Great experience

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Crown Jewelry and Boutique

9570 Mentor Ave C, Mentor

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Hours

Monday: 10AM - 6PMTuesday: 10AM - 6PMWednesday: 10AM - 6PMThursday: 10AM - 6PMFriday: 10AM - 6PMSaturday: 10AM - 4PMSunday: Closed