About Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical
Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical is a family-owned company serving Medina, OH, and the surrounding area since 1959. They offer heating, cooling, plumbing, and electrical services with no overtime charges. The company is known for its flat-rate, straightforward pricing, dedication to customer service, and 100% satisfaction guarantee. Customers praise Gene’s for its professional and polite technicians. Technicians take the time to explain services, answer questions, and provide clear recommendations. Customers appreciate the company's efficiency and ability to schedule appointments quickly. Recent reviews highlight how knowledgeable and fast the technicians are, with one technician diagnosing an issue with the AC/furnace and suggesting an inexpensive fix without trying to overcharge. The team’s professionalism and honesty are highly valued, with customers emphasizing the great experience during installations and repairs. Overall, Gene’s is trusted for their quality work and reliable service.
We had our tankless water heater unit serviced by Anthony. A very knowledgeable young man who did not hesitate to educate me on the maintaining of our unit. We will use Genes again for our service needs
Today was the annual checkup for my heating system. It is only 2 years old, so wasn't expecting any problems, and there were none. Service tech Paul was very thorough in checking the system, and carefully explained what he did. I have used Gene's Refrig. for 28 years, and they have always been prompt and competent in their service.
They were on time and professional. I like that the technicians wear the foot booties and don’t trample all inside the house. I feel like they did a thorough inspection and gave me solutions to the issues I had.