Final Touch Construction & Remodeling

In 2023 our roof was damaged by a storm and the insurance company st*t* f**m refused to cover the replacement. Final Touch spent months explaining to them what was was required under their own insurance contract, but the insurance company would not budge. Certifications from the manufacturer, pages and pages of detail of why the insurance's remedy would result in a failure and leak but all was in vain. In the end, they did pay out but only covered 1/3 of the cost. After 7 months and winter approaching and no time to take the company to court, Final Touch completed the work. The roof itself was beautifully done with high quality materials; their workers did a great job… read full review

Great overall, but there were lots of issues with the “supervisor” of the siding crew. (I would give the roofers and gutter installers 5 stars and the siding 2 stars).
Examples of why the the rating of 2 stars:
A fountain was knocked over and destroyed but never replaced, despite my requests. Because of the weight, I asked the supervisor to move it to the curb for trash pick-up. My written and verbal requests were ignored. While removing old siding, a hole was formed into a bedroom wall. Supplies and trash were strewn about, some of which were left on my neighbor’s property for days. This list of issues is partial.

From the first estimate call, Mike Shelton was clear, honest, and never pushed us into a decision. He walked us through the scope of work, material options, and what to expect day of & no surprises, no high-pressure tactics.