New to the area, had a pet emergency. Awesome experience with Mason Animal Hospital! Got us in right away and extremely professional explanation of the issue and plan to move forward.
October 2024
The Doctors and Christine get 4 stars for their compassion and care. The front desk however is a zero. I have always felt rushed in and out of there, interrupted, and dismissed. I leave feeling “it’s all about the money” the second I leave the treatment room. When I call, it’s just as bad if not worse. I have put up with it because of the DOCTORS. After today I can no longer do that. While sitting in my car crying about the urgency of my cat needing to go from there to the ER, they were more concerned about me forgetting my wallet. I get it…pay for services rendered. But no grace or compassion for a first time considering the circumstances? You have my... read full review
September 2024
Dr. Wolf is the absolute best. Sincerely one of the kindest and most genuine people I've met. Christina and the team are doing an amazing job- can't wait to see it once the renovations are complete!
New to the area, had a pet emergency. Awesome experience with Mason Animal Hospital! Got us in right away and extremely professional explanation of the issue and plan to move forward.
The Doctors and Christine get 4 stars for their compassion and care. The front desk however is a zero. I have always felt rushed in and out of there, interrupted, and dismissed. I leave feeling “it’s all about the money” the second I leave the treatment room. When I call, it’s just as bad if not worse. I have put up with it because of the DOCTORS. After today I can no longer do that. While sitting in my car crying about the urgency of my cat needing to go from there to the ER, they were more concerned about me forgetting my wallet. I get it…pay for services rendered. But no grace or compassion for a first time considering the circumstances? You have my... read full review
Dr. Wolf is the absolute best. Sincerely one of the kindest and most genuine people
I've met. Christina and the team are doing an amazing job- can't wait to see it once the renovations are complete!