From the front door through the technicians and the doctors, everyone was right on point, gave great service, and my dog is doing just fine. That's the purpose of the visit. So awesome, and will continue to utilize the services at Mason
About Mason Animal Hospital
Mason Animal Hospital provides a welcoming and family-friendly environment for pet owners and their furry companions. The bright, clean lobby features a play area for children, ensuring a comfortable experience for the whole family. The friendly and courteous receptionists promptly greet clients and their pets, and the experienced assistants are attentive to the animals' needs during the examination process.
The veterinarians at Mason Animal Hospital are described as the best, treating pets as if they were their own family members. They are thorough and efficient in their follow-up care, ensuring that any health concerns are addressed promptly. The staff goes the extra mile to accommodate pets with special needs, such as providing a side entrance to keep reactive dogs safe and comfortable.
Clients praise the hospital's responsiveness, with the receptionists working hard to get pets in for appointments quickly. The staff is also commended for their excellent communication, providing detailed information and regularly checking in on pets after procedures. Overall, Mason Animal Hospital is highly recommended for its compassionate care and commitment to the well-being of both pets and their owners. The Doctors, especially Dr. Wolf, and Christine are praised for their excellent service, while the front desk staff could improve their bedside manner.
Reviews
Today was my first time taking my dog there and I absolutely hands down love everyone that we seen, they were all so good with Tyson and they did everything they could to make our visit pleasant. They don’t make you feel like your just another person to get money from, They all seem to really care about the animals that are brought in. I could go honestly go on about how great they all are.
Wonderful staff and Dr Coates is informative, thorough and does not mind clarifying confusing aspects of my dogs care. Willow had emergency surgery while I was in Italy and her team was phenomenal. They explained all aspects of the surgery and what I could expect during the post care. Whenever I had any question or concern they effectively answered my questions.
Knowing she was with Mason Animal Hospital made my distance from her during her illness seem less worrisome. Willow is on the road to recovery and will be 100% soon thanks to Dr Coates and his crew.
I highly recommend them as a top veterinary group!
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Hours
Location
771 Reading Road, Mason, OH 45040
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