The County Animal Hospital is a veterinary clinic that offers a mix of experiences for its clients. While some have had negative experiences, such as issues with refilling prescriptions and feeling undervalued as long-time customers, others have had very positive interactions with the hospital's staff, particularly Dr. Kaptan and his team. The hospital has been praised for its welcoming and caring attitude, prompt attention, and effective treatment of pets. The front desk and vet techs have also received compliments for their kindness and professionalism. Despite some inconsistencies, the hospital appears to have a dedicated team that prioritizes pet care, with Dr. Kaptan being singled out as an exceptional veterinarian who is compassionate, knowledgeable, and able to get it right the first time.
I couldn’t ask for a better vet who cares more about the well-being of my dogs than Dr. Kaptan. He has been an incredible veterinarian, and I never leave without having all of my questions answered. I highly recommend him and his amazing staff!
A couple of years ago, my cat developed an autoimmune hepatitis and deteriorated quickly over the course of a couple of weeks. Dr. Kaptan and his outstanding team made an effort to make room to see him for an urgent appointment and managed to stabilize his condition. It was a very challenging, complicated case, but it was their prompt intervention that gave him a chance at life and eventual recovery. This practice has always taken excellent care of my other pets. I'm profoundly thankful for what they do!
This place is incredibly good!!! My dog, usually is a major snob and baby at the Vet and he even left with a smile !!! So grateful to the Doctor and staff for the phenomenal service.
1185 Reading Road, Mason, OH 45040
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