We had some scheduling issues at first, but they called and very kindly explained what was going on. They were at no way at fault, it was the insurance’s fault (Like always). The lady that called was very kind and understanding. I very much appreciate a business who calls, admits fault, and tries their best to fix the problem, and this one did.
September 2023
I wanted to say THANK YOU to Tiffany, Skylar and Dr. Thomas for your diligence and patience.You showed that customer service is not dead or dormant.What a great staff and true professionals, I will never go elsewhere!!
June 2023
Due to insurance coverage, I had to get my eyes examined here by Dr. Thomas and get glasses prescription here. Dr. Thomas and his staff were very professional and did an excellent job. My glasses fit perfectly. I appreciate the kind and caring service. Thank you.
We had some scheduling issues at first, but they called and very kindly explained what was going on. They were at no way at fault, it was the insurance’s fault (Like always). The lady that called was very kind and understanding. I very much appreciate a business who calls, admits fault, and tries their best to fix the problem, and this one did.
I wanted to say THANK YOU to Tiffany, Skylar and Dr. Thomas for your diligence and patience.You showed that customer service is not dead or dormant.What a great staff and true professionals, I will never go elsewhere!!
Due to insurance coverage, I had to get my eyes examined here by Dr. Thomas and get glasses prescription here. Dr. Thomas and his staff were very professional and did an excellent job. My glasses fit perfectly. I appreciate the kind and caring service. Thank you.