About Palm Beach Tan
Palm Beach Tan in Lima provides modern tanning beds, custom spray tanning, and wellness services such as red light therapy and infrared saunas. The staff is generally professional, cheerful, and makes efforts to ensure a positive tanning experience. Customers appreciate the cleanliness of the beds and find the monthly prices affordable, with options starting under $15. Many clients have been loyal for years and enjoy the friendly service. However, some express concerns about customer service, citing issues with fees and billing practices, which have led to dissatisfaction and membership cancellations. Overall, Palm Beach Tan offers a variety of tanning and wellness options at competitive prices, with a focus on providing a convenient and modern experience, though experiences with customer service can vary.
I have been a customer here since they opened in lima. They are definitely not customer service oriented. I would definitely not recommend going here. They were more concerned about an $18 "late" fee (which was not late, my debit card expired and instead of palm beach notifying me because of course this is not my top priority when my card expired, they kept allowing the rejection fees to pile up.) I did pay the first fee but they were unwilling to wave the other fee. More concerned about $18 than keeping a customer obviously. I paid the fee and canceled my membership and will never return.