Reviews

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  • Issac Anderson
    Dec 2025

    Eye exam for glasses, all went well during this process. Waited the two weeks for my glasses to arrive. They arrived on time but I had to call and follow up as I wasn’t informed they were ready for pickup (Kind of annoying). When I arrived to pick up my glasses my wife’s were correct but they had ordered me the completely wrong glasses. Sooooo, of coarse the only solution is to resubmit the purchase with the correct frames. Luckily the price was the same but now I will have waited a month by the time they arrive. Very unsatisfying experience, no discount or offer was made either. This made it feel like it was a normal thing for them here. Will not be returning again next year.

  • Jim Cox
    Dec 2025

    I wish I could give this place 10 stars.

    Tyler and his team have went above and beyond to help me and my family out and now we all go there for everything.

    Customer service nowadays is awful most places. This is definitely not the case at this place. Excellent pricing too for quality products.

    If you need their services give them your business. You will not regret it.

  • Steven Harless
    Nov 2025

    Having to sit and wait multiple hours for a scheduled exam in uncomfortable metal chairs. No prior notice they were running hours behind before driving over an hour to visit. Won't be back. Show some appreciation for my time.

  • Jim Globokar
    Sep 2025

    Great!

  • Mac S
    Jul 2025

    Everyone there was very kind and very helpful!

  • Tita Prado
    Jun 2025

    Everyone is SO kind, helpful, professional and pleasant here!!! I had my first eye exam here today with Morgan and it went excellent!!! I even had a brief anxiety attack when trying to get my EP checked which was mortifying for me πŸ˜Άβ€πŸŒ«οΈYIKES Lol YET the young lady with epic teal eyeglasses was SUPER patient and understanding with me. It's a bunch of eyeglass sweethearts that work here❀️I absolutely recommend anyone needing eyeglasses to get their eye exam and frames here.

  • Matthew Brown
    May 2025

    Normally, don't write a review this quick. Had an eye appt. Today. Went in everyone was super friendly. Had my exam my last exam was just over a year ago. The Dr told me my glasses were almost the same, so I could still use them in between my contact use. Wait... what???? A Dr who doesn't try to lie to you and get you to buy new glasses!! That's unheard of. Got my trial pr of contacts. In and out in about an hour. Keep up the great work!!!

  • Kyle Bogga
    May 2025

    We went to this place to get the deal where you get 2 free pairs of glasses with an eye exam. Well we go in and the receptionist asked if we were doing the deal and we said yes then filled out all the info for the exam. Got the exam done, I suffer from ocular migraines and asked the doctor about some tips to help and why it was happening and she told me that it happens because eyes don’t feel pain? I was confused and just went along with it. But I got done with the exam and went to pick out glasses, they have a horrible selection for men, and after I found some I liked the receptionist told me the total was $280. We looked for about 30 minutes at glasses before she said anything about a price discrepancy when we went to check out. She made up some BS excuse about the glasses not being apart of the deal even though they said I could pick any frames in the exam. So I said never mind then they charged me $150 for the exam with the extra checks on it. I feel like I got scammed I want my money and time back this place sucks don’t go there

  • Angie Gallis
    Apr 2025

    Pricing and options were not gone over until after our exams were finished. Then we were told that the $159.95 deal could not be honored but, when we asked for a breakdown in the pricing that we were being given (we hadn't added any additional options), they refused to answer our questions. So we left frustrated and ended up having to pay for exams that we would not have gone through with had we known that our questions regarding options and pricing would not be answered. Contacted corporate directly that same day (4/18) and filed a complaint through the BBB (4/23) to try and resolve the issue or get a refund, but have not received a reply from anyone yet which leaves us even more disappointed that we spent $138.00 for nothing.

  • Jisoo Jin
    Mar 2025

    Have been coming here for the past few years. I have not had any negative experience with this location. You can easily schedule your appointment online and you have the option to edit/confirm/cancel/reschedule. Very easy to navigate.

    You can also do all your paperwork prior to the appointment (they send it to you via automated e-mail after you book the appointment).

    The wait time is reasonable. I was brought in shortly after I checked in. After the initial examination, I waited about 20 minutes.

    Something I would like to share with everyone is their Eyecare Club. For just $10 more (in addition to the $119 for contact exam), your exam for the next 3 years are covered and you can't beat that. Contact exam includes eyeglass exam just FYI so you'll have two prescriptions when you're done. They also send you home with a trial pair of contacts at no extra cost.

    These guys are not pushy and they fully respect patient's decision if you don't wish to purchase anything during your visit. These guys are also transparent and have never tried to sneak anything extra on me.

    I was told today during my visit that this location was doing telehealth for a little while but they now have Dr. Morgan in the building.

    Dr. Morgan was very thorough, personable and answered all my questions. I saw Tia for check out. She was also super friendly and helped answer all my questions despite being very busy. Caitlin helped with the initial examination and she was very kind and efficient. Overall, I can't recommend this place enough.

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America's Best Contacts & Eyeglasses

1711 N Memorial Dr, Lancaster

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Hours

Monday: 9AM - 7PMTuesday: 9AM - 7PMWednesday: 9AM - 7PMThursday: 9AM - 7PMFriday: 9AM - 7PMSaturday: 9AM - 6PMSunday: Closed