About The Basement Guys Cleveland
Reviews for The Basement Guys Cleveland
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on-site services no online estimates accepts credit cards
The Basement Guys Cleveland, now known as Ohio Basement Authority, has been providing exceptional basement waterproofing, foundation repair, and finishing services in Greater Cleveland and Northeast Ohio for over 20 years. Customers have praised the company for its knowledgeable and friendly staff, who take the time to answer questions and address concerns. Michele Giarrano is noted for her excellent communication and guidance during the initial meeting. The company has also been commended for their timely and professional work, even when faced with challenges, such as during an interior French drain and pump installment in the Pittsburgh region. The installed system worked effectively during heavy rainfall, and the company provided a better price compared to competitors. In addition, the foundation work, including the installation of straps to stabilize bowing basement walls, has received positive feedback for the thorough and careful approach of the workers. Overall, The Basement Guys Cleveland is highly regarded for their expertise, customer service, and quality of work.
The Basement guys sent a crew to the Pittsburgh region for an interior French drain and pump installment. While there were a couple challenges with how our basement is set up and access to exterior drainage they explained what they were going to do and finished the job in a timely manner. We just had some of the heaviest rain I’ve had since living here and their system worked like a charm! We took quotes from 2 other companies and this was by far the better price as well!
I recently had foundation work done by The Basement Guys-they put straps to stabilize my bowing basement walls. I was very happy with the whole experience, and would definitely recommend them. The initial consultation and inspection went well: Frank was friendly and took time to answer all of my questions. I didn't feel pressured at all. Scheduling went well, too: Jasmine was very friendly and also answered all of my questions. On the day of the job, the workers (Derek and his team: sorry, I forget their names) came to my house right on time. They were very courteous, answered all of my questions, and gave me updates during the job. They made sure my belongings in the...read full review
Bill was such a great help! He answered all my questions and was honest with me about what I actually needed! More importantly, he didn't try to sell me something I didn’t need. I will call them again in a heartbeat.