Installed by HVAC in 2003 and replaced it 2023. Came in about $2000 under the local Carrier place’s bid and better customer service start to finish. Did my DTE rebate paperwork for me - before even sending my bill. From the first phone call and estimate by Jeremy (within 24 hours) to the installation, fantastic customer service. Answered all my questions honestly. Techs came from Ohio to near Ann Arbor early morning and even made friends with the dog. Left things neat and clean. Only reason I went with the local guys years ago was because Pugh stopped coming to Ann Arbor. Glad the owner changed his mind. Very highly recommended!
About Pugh Heating & Air Conditioning
Pugh Heating & Air Conditioning is a trusted business known for their professional and efficient service. Their knowledgeable technicians can quickly diagnose and solve problems, without pushing for unnecessary replacements. They are praised for their great customer service, affordability, and quality work. The installation process is smooth, and they take care to leave the house clean, sometimes leaving the place cleaner than when they came. Customers have reported lower heat bills after installation and appreciate the multiple options given when requesting quotes. They also value that the company checks if units are under warranty and completes all warranty paperwork. Over the years, Pugh Heating & Cooling has installed three furnaces, one boiler system, and two AC systems, always delivering great work and service. Technicians are friendly, hard workers, professional, prompt, and often working quickly. They have been explained everything, including new, simple to use thermostats. They make sure units are cooling us off and have even put ceiling tiles back and made sure lights were off. On a very hot July day, Tyler was at our door before 6:15pm, quickly ascertained the problem, and put a temporary fix until he could order a new part, providing great expedient service. He was a really nice guy too. Pugh Heating & Air Conditioning is highly recommended for all heating and cooling needs.
Reviews
We just recently switched to Pugh. They run their business in a manner that a business should be run; high integrity, competitive pricing and lead times and professionalism. They are a model company.
We had family visiting from out of town and the air conditioner stopped working on a Thursday afternoon. Called Pugh Heating & Air Conditioning early Friday morning and their HVAC service person was here by early afternoon and replaced the faulty part to correct the problem. Excellent service at a reasonable price.
I highly recommend the Pugh organization.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
6400 Hamilton Drive East, Holland, OH 43528
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