Reviews for Benjamin Franklin Plumbing
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Google: 4.2/5 Facebook: 4.8/5Benjamin Franklin Plumbing
Hilliard
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As a construction management professional (homeowner), I would never again hire Ben Franklin Plumbing. VERY unprofessional from the office to the field. The company waited until my appointment time to tell me that they could not get the water heater I wanted. I settled for another water heater, at my request. Installers arrived; they did not cover the hardwood floors nor wear shoe protection. The installers started draining the old heater, then disappeared for an hour, leaving us without water. The Installers were very unprofessional and rude. The installers tried to charge me extra for capping the gas line, which was clearly in the estimate. One installer even got mouthy...read full review
We woke up to a leaking sump pump pipe that was ready to burst. We called Benjamin Franklin plumbing, they said it would be between 8-9 am, but the plumber called us and was here at 6:45. He replaced the sump pump and was in and out in 30 minutes. Saved our basement!
I can't remember the guy's name but he was amazing. I thought My garage disposal was broken and was fully prepared to pay a ridiculous amount for a new one but to my surprise he fixed it within 5 min. He also fixed some issues with my bathtub all within less than an hour. The price was way less than I was expecting. I will definitely recommend them to friends & family.