About Plumbing Excellence
Plumbing Excellence LLC is a family-owned business led by a Master Plumber with extensive experience. The company is known for its strong commitment to customer service and quick response times. Clients have praised the technicians for their clear communication and efficiency in fixing various plumbing issues, such as leaking pipes and sump pump problems. The team is accommodating and willing to address emergencies, often going the extra mile to ensure customer satisfaction. With a focus on detail and a customer-first approach, Plumbing Excellence has built a loyal clientele, with customers expressing their intent to return for future plumbing needs. Customers have described the service as great, with the technicians providing thorough explanations and answering all questions. The company is praised for its professionalism, knowledge, and the ability to get the job done right, even in emergency situations. Plumbing Excellence has been described as the "answered prayer" for customers in need of immediate plumbing assistance, with the team working quickly and efficiently to resolve the issue.
I thought Erik was great. I was at work and he explained what was going on and gave me options to avoid having to put a new hot water tank in but ultimately it was the right call to replace. He got it done quickly and when some sediment had gotten into the shower line he came back out a day later and fixed that issue too. Very happy with the service. I even like the receptionist answering the phone “How can I brighten your day!” Usually when I call a plumber someone answers who sounds like a 1930’s mobster wanting to collect a debt. It was a pleasant surprise. Will definitely call again when I need anything plumbing related.
Ryan is THE BEST! We asked for a simple camera inspection of our sewer and instead became our plumber FOR LIFE. He answered all our questions, gave advice, and went above and beyond. Thank you Ryan!
Mr Kevin did a phenomenal job critically thinking and troubleshooting a leak that wasn’t readily obvious. Ultimately, he was able to resolve the issue with less damage to the property and less cost to our wallet. We trust Buddy’s with all of our plumbing needs in the Akron area.