Matt Helfrich O.D. Inc.

Dr. Helfrich was professional and helpful with my exam. When picking up my eyeglasses, I spent 45 minutes waiting for a task that took the technician 3 minutes. I was called and told to make an appointment to pick up my glasses. Which I did. While waiting, 6 patients were in and out of the office to have exams, pick up glasses, etc. Six employees wandering around with little being done. When I returned to the front desk and asked the receptionist how much longer I would have to wait, she disappeared! Went into another office and never came back. The technician that did finally wait on me, must have been the lowest on the totem pole! Poor kid! Seriously, the strangest and most annoying thing to ever happen to me in a Doctors office. It’s no wonder they require a large staff, they are all working at 1/2 pace.

i love my doc an the ladies are like extended family...so warm an welcomin always go above an beyond to help take care of my situations i highly recomend these guys

I have been going to Dr. Hendrick for a few years now. I have never had a bad experience. The exam is very thorough and involves up to date technology. They accept many insurance plans and offer discounts for cash/check payments. They work with you to find the best contacts or glasses, and the employees are very good at finding you a good deal using your insurance. I was able to get an appointment easily and they text to remind you.