About Empirical Computers
Empirical Computers is a highly recommended computer repair service known for its efficient and reliable solutions. Customers have praised the business for its exceptional data recovery services, with one client relieved to retrieve all their important documents and photos after a backup drive failure. The team kept clients updated on the recovery status and offered reasonable pricing. Additionally, Empirical Computers has effectively handled malware issues, restoring a hacked desktop and enhancing its security. Clients appreciate the quick turnaround time; one customer received their laptop back just three hours after drop-off, with additional repairs completed at no extra charge. The affordability of services is a recurring theme, with clients noting impressive prices for parts and labor. The business has built a loyal customer base, as many individuals return for various computer repairs, including logic board fixes for older models. Overall, Empirical Computers is recognized for its friendly service, technical expertise, and commitment to customer satisfaction.
I always recommend Empirical computers when anyone around me has an issue. Trustworthy, personable, reasonable, typically fairly quick to have issues solved and will go above and beyond to help. I recommend purchasing their refurbished computers as well, I have bought two for reasonable prices that held up great.
I highIy recommend Empirical Computers. Speedy service at a very reasonabIe price. I've had the monthly coverage for security/virus monitoring for years. Remote access assistance is convenient and efficient. I'm a senior and get easiIy understandabIe explanations for any issues. Unmatched customer service from a knowledgeable professionaI who is courteous. Don't hesitate to do business with this company.
The charge port on my 6 yr old Dell laptop (which is otherwise in great condition, fast, and works perfectly) became deformed and stopped charging. I called multiple computer repair places, a couple of them told me they didn't do this kind of repair and a couple others recommended I buy a new laptop because it would be cheaper to replace it than to pay for the parts/labor to replace the charge port. I was very disheartened to hear this because there is otherwise nothing wrong with my computer! Another place quoted me 2 hours of labor at $85/hour plus parts which could range from $25-60 and it would take 1-2 weeks to fix. Then I called Empirical Computers and I am very...read full review