About Timeless Custom Decks
Timeless Custom Decks is a family-owned custom deck builder located in Eastlake, Ohio, established in 2010 by Josh Weiss. With over 33 years of experience, Josh specializes in designing and constructing composite, PVC, and hardwood decks that endure Northeast Ohio's challenging weather conditions. The company excels in creating custom outdoor living spaces, multi-level decks, covered decks, pergolas, and shade structures, using high-quality materials from brands like Trex, TimberTech, Fiberon, and Deckorators. Customers consistently praise Josh for his excellent communication and attention to detail. He is known for being easygoing, trustworthy, and dedicated to meeting client expectations. Reviews highlight his proactive approach, including thorough project updates and timely responses. Many clients have noted his willingness to go the extra mile, such as sourcing specific materials or resolving issues left by previous contractors. Timeless Custom Decks has received accolades for its outstanding craftsmanship, with many customers expressing satisfaction with their new decks and the overall experience. The company holds certifications as a TrexPro, Deckorators Pro, TimberTech Silver, and Fortress Pro installer, and boasts an A+ rating from the BBB. With a commitment to quality and customer service, Timeless Custom Decks is highly recommended for any decking project.
Joshua was very professional & understanding as to what we were looking for & how much we were willing to pay. I was very impressed with how detail oriented & meticulous he was from start to finish. Someone who really understood exactly what we wanted & understood our budget & time line . Definitely keeping his # and sharing it with everyone. 👍👍👍.....
After having a new stamped patio poured in October, I needed three steps built to access it from my house. I contacted several contractors recommended on the Decorators Decking website, and Josh offered me the best price. He also gave me an additional discount because he wanted to keep his crew working during the winter.
We worked together to select colors and design the steps. Josh was pleasant to work with, listened to my needs, and communicated often throughout the process. He built the steps in November, even working through snowy weather. He stood behind his work—replacing defective materials from the manufacturer and doing touch-up work without hesitation.
I...read full review
Josh and his team were amazing! They not only helped us resolve some major issues left by a prior contractor, but really went above and beyond to make sure every detail was just right from start to finish. After our first meeting, Josh jumped right in to determine what was needed by the City for permitting (which was not easy given issues left by the contractor who started the job) and helped us select the materials that would give us the look we wanted within our budget. Communication was stellar - he provided frequent updates on project progress and was always timely in responding to our questions. Josh worked right alongside his team, day in and day out, and they always...read full review