About Peterman Plumbing & Heating Inc
Peterman Plumbing & Heating, Inc. is a well-regarded company celebrated for its fantastic service, timely response, and professional technicians. Customers appreciate the pleasant and helpful staff, who provide efficient solutions and answer all questions. Recently, they have been recognized for their expertise in repairing AEP rental water heaters, with many noting how knowledgeable and clean the technicians are. The staff is responsive in scheduling, and the pricing for parts and labor is reasonable. Although some customers experienced a longer wait time, they understand the company's popularity and busy schedule. Customers express strong trust in Peterman Plumbing, emphasizing the quality of the work and the care shown by the staff. With decades of experience and a family legacy in operation, Peterman Plumbing remains a reliable choice for plumbing and heating needs, with many expressing satisfaction and a willingness to choose the company again for future projects.
Spoke to Liz over the phone about having a leaky shower head looked at. She scheduled to have Jeremy come out on my day off, which was perfect. He was on time, friendly, and did a great job. The communication and service is always top notch. I appreciate you.
Prompt. Listened very carefully to my problem. You were sending someone next day. Next day, the hot water problem resolved itself. Your end canceled it's appt. Thanks were given on both sides. I'm very reassured that your help will be there when needed.
Needed service work done to repair a former AEP rental water heater (now owned by me). Peterman Plumbing & Heating is the authorized AEP contractor they tell me for 47 counties in Ohio, and they repair about 10 of these units per week; I know from experience that over 3000 of these units were installed in just the Canton area about 27 years ago; I own a few of them at my rental homes. The guys that Peterman sent were knowledgeable, clean, efficient, and they replaced most of the parts that typically fail in 20+ years of service although only one part was actually defective. The pricing for both the parts and the labor was reasonable. The guys definitely know these...read full review