About Emergency Plumbing Heating & Air
Emergency Plumbing Heating & Air is a family-owned and operated business serving Delaware, Ohio since 1977. They provide a wide range of services including plumbing, heating, cooling, excavation, backflow, and septic tank pumping. Their team of licensed, insured, and bonded technicians is available 24/7 for both scheduled appointments and emergency calls. They service residential, commercial, and industrial properties. Customers praise the company for its prompt and professional service. Technicians have been described as knowledgeable, polite, and compassionate, taking the time to explain issues and solutions clearly. Emergency Plumbing Heating & Air is also commended for its fair pricing and commitment to customer satisfaction. Customers have reported positive experiences with various services, including heat pump repairs, furnace replacements, and water heater installations. They also highlight the team’s quick response, professionalism, and clear communication. Whether fixing a hot water tank or addressing a blocked septic system, the technicians are friendly, thorough, and respectful of property. The company’s staff, including the helpful scheduler and trustworthy technicians, are appreciated for their honest, no-pressure approach. Customers have found repairmen like Andrew to be delightful and helpful, performing work as requested and providing estimates for further work. Outstanding service has been noted, with professionals like Jacob being described as professional, kind, and sharp, excellent communicators who update clients throughout the day and offer senior discounts. Before & After pictures emailed with the invoice are a highlight. Emergency work has been done by technicians like Bob and Braden, who provide great communication, explanation of everything, and great customer service skills. Kathy in accounting is appreciated for understanding unexpected banking issues. Overall, Emergency Plumbing Heating & Air is recognized as a reliable, long-term choice for emergency and regular plumbing, heating, and cooling needs.
Ben and Jacob helped me with a septic issue, - they were knowledgeable, friendly and efficient. Emergency plumbing has helped me with a variety of plumbing needs over the past 10 years. I highly recommend their service.
Kobe and Jacob were very helpful, kind and friendly. They did an excellent job and explained everything they were doing. You are very lucky having them work for you. I am so blessed having met them and having them work on my draining problem and fixing it.
6 stars. Not enough superlatives. Imagine waking up at 1 am on the 4th of July which was also the hottest day of the year with the temps soaring above 80˚ inside. I called everyone who claimed to have 24/7 AC services and begged. And while I did hear back from most of them 2 days later, only Emergency Plumbing Heating and Air took me seriously with a real person Ashley to guide me. So at 1:45 am on the 4th of July, Ashley got Kenny to come out to my house. Kenny arrived 45 minutes later, assessed and repaired and I was back in bed with the AC running at 3:15 am. He was professional and courteous. Where do you find this level of service today? Emergency...read full review