Long story short, ordered a large amount of wire to be picked up at another branch. There was a problem and the guy I talked to there couldn't have cared less.
I called this branch and spoke with Beth. She fixed everything! She was professional, kind and empathetic. Traits that the other guy at the other branch sorely lacked! I've never done any significant business with this company before, but after this experience, Graybar will be my company's supplier from here on out!! Very happy!
Long story short, ordered a large amount of wire to be picked up at another branch. There was a problem and the guy I talked to there couldn't have cared less.
I called this branch and spoke with Beth. She fixed everything! She was professional, kind and empathetic. Traits that the other guy at the other branch sorely lacked! I've never done any significant business with this company before, but after this experience, Graybar will be my company's supplier from here on out!! Very happy!