About Ulta Beauty
Ulta Beauty is a popular destination for beauty enthusiasts, offering a wide range of cosmetics, fragrance, and personal care products from over 500 brands. Customers appreciate the extensive selection, including exclusive lines. The salon services at Ulta Beauty enhance the experience, featuring hair, skin, makeup, and brow services, along with ear piercing. Many clients highlight the expertise of the staff, particularly in brow services. Exceptional customer service at checkout turns the experience around, showcasing the staff's commitment to customer satisfaction. Ulta Beauty is recognized for its vast product offerings and attentive service, making it a go-to choice for beauty needs. The manager at the Columbus Polaris location took the time to check multiple locations and find the needed product, providing great customer service. Ulta Beauty has a dedicated section for hijabi/covered women, although a larger mirror would enhance the salon-like experience. Exceptional customer service, with the store manager and associates going above and beyond to exceed expectations, processing returns and resolving issues promptly, providing an outstanding and memorable shopping experience.
I went here with my wife probably won't go her much because they make you join there loyal program and make give them your number too do returns even if you have a receipt. The staff is helpful
The merchandise is good quality like all other locations. I’m not a huge fan of the staff. Everyone is too rushed and in their own lane.
I had a conversation with “The Clinique Girl.” She visibly cringed when I told her my face routine and disgusted by the care I was taking of my face. I didn’t enjoy that feeling when I was there to specifically request help bettering my routine.
5 star experience at Ulta Polaris 🫶 The store is very organized and clean as well as the salon area. I got my hair done last week. Ryan was my stylist and she really did a fantastic job!! She gave me hair care tips, product recommendations and she’s the nicest stylist I’ve ever met. I recommended her immediately to my coworkers! Also, it wasn’t so hard to get an appointment, their system is very convenient and works well!!