About McCloud Windows
Reviews for McCloud Windows
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Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 7PM
Sunday: Closed
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McCloud Windows, based in Columbus, Ohio, is committed to offering value-driven, locally made windows with lifetime warranties for the residential community. They use high-quality materials to ensure great craftsmanship and industry-leading customer service. Customers appreciate their stress-free, high-pressure-free sales approach, as well as the professionalism and timeliness of their installers. One customer described having their entire home's windows replaced in a single day, while another noted how the updated look of their home improved after installation. The team is praised for efficiency, respectfulness, and thorough cleanup. The owner and salespeople are known for being knowledgeable, caring, and attentive. Many customers highlight that the windows not only enhance the appearance of their homes but also improve comfort and reduce energy bills. Additionally, the installers are friendly and considerate, even with pets and young children in the home. Overall, McCloud Windows is highly recommended for its quality products, transparent pricing, and exceptional service.
We worked with McCloud windows to replace 16 windows and our back door (changed from French doors to a sliding glass door). We had a great experience start to finish. We had original windows from the 90s in our house and we were having a hard time keeping the house insulated, our heating and cooling bills were insane and we basically had heaters or fans running 24/7. Since getting the windows and door replaced, our house has been much easier to heat and we haven’t had to keep the heater running. We also didn’t realize how much outside noise was getting into the house- but our house is way more quiet now, and multiple people have commented on it. They’re really easy to open and close, they have locks we can use to keep the windows open partially and not have to worry about people getting in or our toddler getting out. They also have drainage set up where there isn’t a bunch of gunk in the windows all the time. Scheduling was really easy. I’m a nurse so I work untraditional hours sometimes and the whole team worked really well to fit us in. Aidan, our sales associate, helped by fitting in appointments on weekends and texting back and forth to help answer questions as we debated quotes. He was really helpful in figuring out which options we really needed, versus things we could skip, and helped us find some nice discount options. Al, who came to measure the windows, was efficient and even brought treats for our dogs when he came by. He gave us clear instruction for how to clear everything out around the outside of the house for easy installation. We had Brad Sr. and Brad Jr. for our installation team and they were wonderful. They were careful about keeping our gate and doors closed as they worked, because we have animals who would take off otherwise. They were super sweet to our dogs, and talked to our toddler every time she went to see them. They communicated clearly around weather and rescheduling (it was way too cold one day so we had to reschedule, but barely). They were flexible and answered all our questions. One of the dogs messed up some of the caulk, and they fixed it before they left for us. For all the windows and the door, it took maybe a day and a half for installation, and they worked bit by bit to make sure the house didn’t get too cold as they worked. They also worked with us to decide where they worked, since we had to work around our toddler’s nap. Would definitely recommend them!
We had the best experience with McCloud Windows! Very professional and great installers! We love our windows! They are really well built and love how easy they are to clean!!
We got all of our windows replaced and could not be happier with the whole experience. Nathan is so easy to work with and there were no high pressure sales tactics. The time from the initial meeting to the day of installation was shorter than expected and only took one day for the installation. The installers were a father/son team that have been working for the company for a while and were very courteous. Nathan even stopped by to check out the progress. We had a very bad experience at our previous home with a different replacement window co, so it took us a long while to work up the courage to begin the process again but Nathan made it so easy and put our fears at ease. We would totally recommend McCloud Windows to anyone interested in replacing windows