McCloud Windows, based in Columbus, Ohio, is committed to offering value-driven, locally made windows with lifetime warranties for the residential community. They use high-quality materials to ensure great craftsmanship and industry-leading customer service. Customers appreciate their stress-free, high-pressure-free sales approach, as well as the professionalism and timeliness of their installers. One customer described having their entire home's windows replaced in a single day, while another noted how the updated look of their home improved after installation. The team is praised for efficiency, respectfulness, and thorough cleanup. The owner and salespeople are known for being knowledgeable, caring, and attentive. Many customers highlight that the windows not only enhance the appearance of their homes but also improve comfort and reduce energy bills. Additionally, the installers are friendly and considerate, even with pets and young children in the home. Overall, McCloud Windows is highly recommended for its quality products, transparent pricing, and exceptional service.
We had a great experience with McCloud Windows from start to finish! From the very first day we met with Matt to the people who completed the installation, everyone was friendly, professional and great to work with.
Matt, our main contact person, set a clear timeframe for the installation, checked in with us on the day the windows were installed, and came back to our home afterwards to follow up and make sure everything was done properly and we did not have any questions or concerns.
The entire process was very smooth, we are very happy with our new windows and greatly appreciate McCloud's excellent customer service. I highly recommend this company.
Excellent people and excellent service. Noticeable reduction of sound in the house and the look overall is wonderful! Highly recommended.
We bought triple pane windows from McCloud and if I am being honest it was not without a few hiccups. The basis for my 5 star review comes down to a few important things.... The windows and the installers (Brad and Brad) were top notch and the Owners Nathan and Scott made any inconvenience we had right in the end and to me that speaks volumes about their company. The owners themselves got involved and made sure we left feeling good about about our purchase and experience and we appreciated that. Taking ownership of communication issues and making things right can truly make the biggest difference. I would totally use them again based on how they handled our experience.… read full review
Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 9AM - 7PM
Sunday Closed
2056 Polaris Parkway, Columbus, OH 43240
