I had an excellent experience working with Shen Rao at Liberty Capital. From the beginning, Shen recommended the loan product that best fit my situation and took the time to explain all of my options clearly. Whenever I had questions or ran into any issues, she responded quickly and always found a solution. Her communication was prompt, professional, and reassuring throughout the entire process. Thanks to her hard work and expertise, my loan closed smoothly and on time. I truly appreciate everything Shen did for me and would highly recommend both her and Liberty Capital to anyone looking for a reliable mortgage lender.
About Liberty Capital Services LLC
Liberty Capital Services LLC is a mortgage consulting service that offers VIP services to homebuyers in Ohio, Florida, and California. Founded by finance graduates from Ohio State University, the company aims to provide expert help and personalized attention to its clients. With over twenty years of experience, Liberty Capital Services has established itself as a trusted partner for those seeking financing for home purchases or refinances. The team is known for being knowledgeable, responsive, and patient. They provide competitive rates and low fees, ensuring a smooth and timely closing process. Clients have consistently expressed satisfaction with the company's services, recommending them to others in the market for a loan. The process was seamless and stress-free, thanks to their outstanding professionalism and dedication. They provided timely updates and were always available to answer questions, ensuring that clients felt supported every step of the way. What truly stood out was their personalized approach. They worked diligently to find the best mortgage solution tailored to needs, and their transparent communication made the entire experience feel straightforward and reassuring. The team truly made buying a Condo a smooth and enjoyable journey. Instructions were clear and expectations were set well, and any questions on the loan were easily answered. The overall process of buying a house was a bit bumpy, but they handled the mortgage side of things well and clients got an excellent interest rate. From the first call to closing was absolutely flawless. They ran the numbers for refinance and looked to make sure it made sense to do it before moving on. They were never pushy at any point and the best part is they showed it to you.
Reviews
James & his team were incredible! As first-time home buyers, we didn't know what to expect, but we were thoughtfully taken care of throughout the whole process. And we learned a lot along the way! We're so thankful for James' guidance and support.
Over the past few months, Ms. Rao Shen has helped us refinance with great care and dedication. Her service has been highly professional and very efficient. We are truly grateful to her.
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Hours
Good to know
- online appointments
- on-site services
Location
438 East Wilson Bridge Road Suite 106, Columbus, OH 43085
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