About Bassett Services: Heating, Cooling, Plumbing, & Electrical
Bassett Services: Heating, Cooling, Plumbing, & Electrical is a trusted company that provides HVAC, plumbing, and electrical services. Customers value the team's professionalism, quick response, and thorough work. The technicians are known for their careful and clean service, always ready to answer questions. One reviewer praised a technician for fixing their heater on the same day, showing the company's focus on efficiency. The company also emphasizes safety and customer satisfaction, aiming to keep homes comfortable and functional. Reviews mention prompt scheduling, clear communication, and technicians who are knowledgeable, pleasant, and empathetic. For example, Nick quickly assessed and cleared a clogged drain, using a camera to identify potential problems and offering a clear solution with no extra charges. Bassett Services remains a reliable choice for Columbus residents seeking quality service.
Out technician was very helpful and pleasant. He took the time to explain what the issues we were having from and came back when the parts came in to repair our electrical issue on a weekend .
Devin did a fantastic job of troubleshooting out the issues and addressing them immediately. Great communication and customer service. Would highly recommend Devin for any HVAC work.
I was referred by my neighbor and just had my inspection and estimate provide. Jakob was very knowledgeable, thoroughly answered all my questions and worked with me on scheduling…based on my needs.