I asked if they accepted my insurance (Aetna). They confirmed that they did accept my insurance. I didn't know otherwise until they charged my credit card $200+ without warning (nor did they send me a bill) 3-4 months after our visit. The insurance company said that they weren't contracted to do the procedures they performed. The number that is listed online for all of the Ohio sites states that these locations are "no longer in service," so you cannot call them back to try to get them to do an appeal. I would not go back given the time I've spent trying to track them down to try to sort this all out.
September 2024
I was scheduled for a PCR Covid test online and then when I got to the back was told they only do Rapid testing. I had already paid my co-pay- it was a total bait and switch. Staff was unorganized and did not actively listen.
June 2024
The one star reviews scared me to come tbh. I dont have insurance and was looking for the best place and cheap place to go for my situation and trust me. This is one of them. I will be coming back here if there's another problem in the future $150 to see a doctor is so much better then paying $500 a month for insurance with there is no reason. the front desk and the nurse were really sweet and explained everything to me.
I asked if they accepted my insurance (Aetna). They confirmed that they did accept my insurance. I didn't know otherwise until they charged my credit card $200+ without warning (nor did they send me a bill) 3-4 months after our visit. The insurance company said that they weren't contracted to do the procedures they performed. The number that is listed online for all of the Ohio sites states that these locations are "no longer in service," so you cannot call them back to try to get them to do an appeal. I would not go back given the time I've spent trying to track them down to try to sort this all out.
I was scheduled for a PCR Covid test online and then when I got to the back was told they only do Rapid testing. I had already paid my co-pay- it was a total bait and switch. Staff was unorganized and did not actively listen.
The one star reviews scared me to come tbh. I dont have insurance and was looking for the best place and cheap place to go for my situation and trust me. This is one of them. I will be coming back here if there's another problem in the future $150 to see a doctor is so much better then paying $500 a month for insurance with there is no reason. the front desk and the nurse were really sweet and explained everything to me.