Reviews for 3B Mechanical Heating & Cooling
Write a reviewHours
Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
I had a new Carrier system installed in 2013. I should have kept my old system. Last year, for the second time, the gas valve had to be replaced and I was told it was a condensation problem. $500 later, I was back up and running. Today, I had problems with my air conditioner, which 3B could not diagnose. The technician told me there was a memo that came out from Carrier more than 3 years ago about the condensation problem. Aparently, no one at 3B reads their mail.
One of the best experience I have ever had with paying for a service. The gentleman that showed up was very professional and polite. They showed up when they said with a call before from their dispatch letting me know that I was next on the list. Most important they didn't try and drain my bank account. It was a simple problem with a simple price. Thank you 3B Mechanical. 5 Stars...
I don't recommend this company.
1) They were late for an appointment and charge to a customer.
2) They got a year contract payments, later found out that they never did services.
3) I left message to their phone service, but they said they never got a message and blame on the customer.
I reported to my shop's management company for issue. 3B Mechanical called me and told me that a technician will their in 30 minutes if it is ok. So I said ok. After an hour, no one came or called. By then I was late for pick up my kid so I called them...no one answered after 10 times of bell ring. So I hang up and left the shop. 5 minutes after I left, the technician...read full review