Good Knights Sweep is highly praised for its professional and courteous service. Customers appreciate the thorough inspections and cleanings provided by the team, particularly highlighting the efficiency and knowledge of the technician. People have noted the clear explanations given during the process, making it especially helpful for new homeowners. The pricing is transparent, with no unexpected charges, and customers feel that they receive excellent value for their money, often at a fraction of the cost compared to other companies.
The company is known for being honest and helpful, often providing free advice over the phone about fireplaces. Customers find the staff friendly, thorough, and upfront with pricing, which is very competitive. They are also very prompt, arriving within the scheduled timeframe and keeping clients updated when retrieving tools or performing work. The team has consistently done great work in keeping chimneys clean, safe, and efficient, whether through sweeping, repairs, or chimney modifications. Their attention to detail extends to cleaning up the work area and removing debris, which many other contractors neglect. With a strong focus on customer satisfaction, honesty, and education, Good Knights Sweep has earned a loyal following, with clients eager to recommend their services and return for future needs.
Called Scott with a rather unrealistic timeline but he made sure to come out to the property and set us on the right path with a chimney inspection. Scott's expertise was beyond apparent in how he conducted the inspection, spoke of the current state of the chimney, and in his proposed solutions to noted defects. I certainly recommend Good Knights Sweep and will be utilizing their repair services upon warmer weather.
I called several chimney companies for pricing information on cleaning and repairing my chimney. This was the only company willing to discuss in detail the range in expense that I might be looking at. Once Scott arrived he gave me an honest assessment of my situation (which was not good) and recommended that I look at alternative options for my fireplace as it wasn't constructed properly and would be a massive expense to try to rebuild to be safe as a traditional fireplace. While Good Nights Sweep charges a little more than some of the other companies to come out, they do not then try to upsell and overcharge you for services that you don't need and Scott is highly informative… read full review
I found Good Knights Sweep to be honest and helpful. The company walked me through why one of my fireplaces shouldn't be used and why the other didn't need an inspection over the phone for free.
1812 Radnor Rd, Cleveland Heights, OH 44118
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