About uBreakiFix - Phone and Computer Repair
uBreakiFix by Asurion in Cincinnati, OH specializes in electronics repair, including cell phones, screens, game consoles, tablets, and computers. They offer repairs for various brands like Apple iPhone, Samsung Galaxy, Google Pixel, iPad, and computers. Repairs are conducted in-store and typically completed within an hour. Customers appreciate the high-quality repairs, fast service, and affordable prices. The staff is described as friendly and helpful, providing clear explanations and efficient solutions to issues like charging port problems. One customer mentioned that the issue was foreign material in the charging port, which was taken care of at no cost. While some customers experienced initial difficulties finding a nearby location, overall, the repair process is considered smooth and convenient. Many customers highlight the prompt and polite service, with one noting that their phone was repaired quickly and for a fair price. Another customer praised the internal and external communication, stating that the service was amazing, especially with the replacement of the touchscreen on their Google Pixel 5.
The problem was foreign material in the charging port. They took care of it at no cost. That was totally satisfactory, of course.
I thought their internal and external (I.e., with me the customer) could have been better. I suspect an over reliance on technology was the cause.
Repaired my phone quickly and for a fair, low price. Devon was courteous and knowledgeable, a pleasure to work with. I would visit this location and use their services again if needed.
I went in with a broken touchscreen on my Google Pixel 5. They had a Google-branded replacement for my Pixel 5 and changed it out within 2 and a half hours. They were amazing and provided excellent service and communication. I would recommend this store to anyone having any issues with technology.