About The Home Depot
The Home Depot in Fairfield is known for its friendly and professional staff who provide excellent customer service. The store is clean and well-stocked, making it a pleasant shopping experience. Employees are knowledgeable and willing to go the extra mile, such as offering to help customers load their purchases into their vehicles. Associates are always available to assist customers in finding what they need. The store is a customer favorite, with one customer mentioning a helpful young lady who took them right to a specific item. Another customer appreciated the care received when a punctured water heater was replaced quickly. However, one experience with a woman at the returns desk was not friendly, with no apologies offered. This customer recommends the store when Asher, a kind supervisor and excellent worker, is on duty.
We love the kid's workshop they host. While it does get loud with a bunch of kids hammering, it's totally worth it. My kids look forward to going to these events, plus learning to build something from scratch is a great life skill! The staff that host the workshop are always kind and pleasant as well.
Well-stocked. Staff was very friendly and helpful in finding and recommending the products that we were looking for. Pricing seems reasonable. They take credit cards. (You can look up merchandise on your phone if using the Home Depot app.) They even have special promotional programs for contractors.
WOW! First things first....im a procrastinator extraordinaire! I bought a water heater from Home Depot on 7/26/24. I just got around to attempting installing it today (10/15). I got it out and it was punctured. I called the store and the young man said I would have to buy another one???? lol I asked for a manager and they returned the old one (UPS picks it up tomorrow) and sent a new one over within 2 hours! It's rare to get people that care anymore and Home Depot won me over today for sure!!!!!!