The Beechmont Home Depot is a hardware store in Cincinnati, OH that offers a wide selection of products, including tools, appliances, outdoor furniture, and building materials. Customers have shared positive experiences with staff, noting the friendliness and helpfulness of employees. For example, Pat at the Pro Desk was praised for his competency and humility, helping with a home kitchen project. Additionally, a young employee named Telkuve kindly offered to help load purchases, making the shopping experience more pleasant. Customers also appreciate the Kids Club building projects, which are held on the first Saturday of each month; bringing needle nose pliers is recommended to avoid black nails from short nails. One project specialist, Don Pullen, was commended for his professional conduct and helpful advice on major improvement projects, as well as following through on discounts he promised. While some customers have experienced issues with cash payments at self-checkout or a lack of knowledgeable staff in certain departments, the overall atmosphere is friendly and supportive, with employees going out of their way to assist.
Its okay. It has really good inventory and its merchandise well thats why I gave it four stars. Customer service is a one star; reason being, they had a 75yo lady as a cashier in the garden dept. (I'm 64 years old young), and she was not capable of moving a line and even lifting a small bag of dirt was difficult for her. Every time i've been there, they have incapable cashiers. I work retail, so I understand what it takes to give good customer service and being physically capable of giving it. Obviously I still shop there on occasion bc as long as I can find what I need, I'm in and out.
Curbside is great!
May 2026
5.0★★★★★
I have had issues with the paint department not getting my colors to match, not just that but rude to deal with until I dealt with Liz. Liz is exceptional. She works in the paint department has gone out of her way to make sure everything, I needed was taken care of. She knows customer service, which frankly others need to learn from her.
She has gotten every color right on, my customers are very satisfied with the color match, nearly perfect you don’t even notice the difference.
As a contractor this is very important and because of this., I will keep purchasing paint through Home Depot because of employees like Liz. Thank you again!
Dec 2025
5.0★★★★★
I buy remodeling items and bird seed here. Actually when it comes to birds, I only purchase suet cakes here. I purchase the hot pepper suet, and the squirrels leave it alone. They no longer provide a discount for multiple purchases of suet cakes. Great plants here also. Good Christmas items here.
