The Home Depot in Pleasant Ridge offers more than just a hardware store. Customers can find a wide selection of tools, appliances, outdoor furniture, and building materials. The store is praised for its organized layout, although parking can be a challenge at times. While there have been some issues with the self-checkout and limited cash change availability, the store is recognized for its outstanding customer service. Employees are known for their helpfulness and pleasant demeanor, making it a popular choice for home improvement needs.
The store has a great plumbing department and an electrical department that is also well-received. The appliance department, however, has a limited selection, so customers may want to consider ordering online. The pricing on appliances is very competitive, allowing customers to find almost any brand they desire.
Customers have expressed some disappointment with the selection of in-stock ceiling tiles, as these items are not considered fast-moving. Additionally, the store's focus on Halloween and Christmas decorations has taken up significant floor space, which can make it harder to navigate with larger objects, such as wood and drywall.
Overall, The Home Depot in Pleasant Ridge remains a popular choice for home improvement needs, with its wide selection of products and dedicated customer service.
Eric, in tool rental, and Ro, in customer service, were so helpful! My husband rented something that didn’t work right and he returned it without saying anything. I brought the receipt back the next day. Eric came over with me to customer service to explain and Ro gave the refund. I was so appreciative of both of them.
I just want to acknowledge an employee at Home Depot on ridge avenue 45212 I think is the zip code. A gentleman by the name of Mr. Bob. He was a little bitty white-haired old man. Or should I say older gentleman. He helped my husband and myself with purchasing a standard American toilet. He knew exactly what we needed to go with the purchase of the toilet like the flange the hoses from the wall to the toilet. He was very, very knowledgeable. He even went as far as to tell my husband how to do it and what not to do. I called the store the plumbing department to try to find out what his name was and spoke with a little gentleman by the name of James. I could be wrong. He… read full review
The store is excellent.I pray that you have the honor of meeting Miss lorie at the front desk by the nursery. She made my morning much better than it already was. Went above and beyond WITH A 5 PERSON LINE AFTER A POWER OUTAGE. UNLOCKED THE DEAD ONLINE BOX OUTSIDE🫡.And she was very knowledgeable.
3400 Highland Avenue, Cincinnati, OH 45213
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