About The Home Depot
The Home Depot in Western Hills, Cincinnati, is a hardware store offering a wide range of products for home improvement projects. Customers praise the store's extensive selection, which includes tools, appliances, outdoor furniture, building materials, carpet, hardwood flooring, kitchen cabinets, tubs, vanities, and sinks. Employees are generally helpful and knowledgeable, able to guide customers towards the products they need and offer advice on various projects. Nate, in particular, was helpful today, staying by a customer's side from the moment they had a question about a product to purchase. Wendy was so kind and helpful with plants, going out of her way two times helping a customer. Janet the cashier was so sweet and kind. The management team, including Will, has worked really hard on the details to make sure larger than normal orders were filled and delivered expeditiously. Brittany, with IT as her specialty, and Fran, a Pro-Desk rep, put in hard work and extra effort. The store has always been great.
I just returned to the store after shopping because I left my cell phone in my cart which also had 2 credit cards on it. I was sure someone would have taken it, especially at Christmas time and was panicked. An employee, Lucas, found it in the cart in the lot and was kind enough to turn it in! Thanks again, Lucas!!!
My visit and the store was fine. But when I got the checkout, the workers that were standing, there were being rude to everyone.And telling you which registered to go to. No, people stills, no customer service skills. No manners. These young kids feel that they can talk to an older adult.Any which way they can
I went to get a few random items which required me to go all over the store. I don't go there often, so I tend to get a little overwhelmed with everything. But I was super happy with how many customer service reps were on the floor and didn't make me feel like an idiot for repeatedly walking past the one item I was looking for LOL
Thank you, Glenway Home Depot staff. I appreciate you!