Sears Appliance Repair has been fixing appliances since 1956 and has over 850,000 five-star reviews. They offer same day or next day appointments and service all major brands, including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG.
Technicians diagnose the issue, explain the problem, estimate repair costs, and complete the work. Customers have praised the technicians for being professional, polite, and knowledgeable. They appreciate the technicians taking the time to explain the problem and demonstrate a focused approach to finding solutions. The repair work is covered by a 90-day satisfaction guarantee. Recent reviews highlight the technicians' thoroughness and friendly attitude. One technician, Darryal, was praised for doing a complete diagnostic check, finding multiple problems, and fixing the refrigerator and freezer efficiently. Customers appreciate his kind personality, which makes them feel comfortable and confident in the service. Overall, Sears Appliance Repair is known for reliable, professional, and friendly service with a focus on customer satisfaction.
Our technician Alex was phenomenal. Came out two days ago, ordered the necessary AC parts while still in our driveway, called us immediately when they didn't come in on time, and still somehow showed up in the original window. Really sweet guy, great communicator, and prompt. 11/10.
Ver friendly customer service...both times from human beings! Just an FYI...I do NOT like your ai answering system. Waited MANY days for the technician to come and never showed.Very very frustrating.
They were not timely at all. I made my service request and scheduled a time and they pushed us back in time slot 2 hours at a time and finally arrived a day and a half later. If you desire quik service this is not the company for you.
6000 Glenway Avenue, Cincinnati, OH 45211
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