HORRIFIC WAIT TIME - POOR ENVIRONMENT
I took my mom there for her 10am appointment. We arrived at 9:30am. She was taken back at 11am. At 11:45 she was back in the waiting room with me, eyes dilating. She was called back at 12:15pm to see the doctor.
The office manager came to apologize with covid/flu excuse for call offs from employees and then she said they are also dealing with trying to fill some open positions.
My exact response to that, "I can see why you have open positions, who would want to work here?"
The waiting room was run down, torn chairs, rugged arm rests, very dreary.
No, excuses don't work! The environment physically and mentally... read full review
February 2026
When they took care of my autoimmune disease, that cost the sight in my right eye, they were so knowledgeable and caring. They called on weekends to see how I was doing. They also took wonderful care of my cataracts. Made it as easy as possible since I only have the one eye.
February 2026
The Eastgate Midwest Eye Center employees are always friendly and considerate. Within my visit, I had interactions with six employees and they were all great! I had a white spot show up in my eye that lasted about 4 weeks. They were very thorough and checked every aspect of my eyes. I highly recommend the Eastgate office.
HORRIFIC WAIT TIME - POOR ENVIRONMENT I took my mom there for her 10am appointment. We arrived at 9:30am. She was taken back at 11am. At 11:45 she was back in the waiting room with me, eyes dilating. She was called back at 12:15pm to see the doctor. The office manager came to apologize with covid/flu excuse for call offs from employees and then she said they are also dealing with trying to fill some open positions. My exact response to that, "I can see why you have open positions, who would want to work here?" The waiting room was run down, torn chairs, rugged arm rests, very dreary. No, excuses don't work! The environment physically and mentally... read full review
When they took care of my autoimmune disease, that cost the sight in my right eye,
they were so knowledgeable and caring. They called on weekends to see how I was doing.
They also took wonderful care of my cataracts. Made it as easy as possible since I only have the one eye.
The Eastgate Midwest Eye Center employees are always friendly and considerate. Within my visit, I had interactions with six employees and they were all great! I had a white spot show up in my eye that lasted about 4 weeks. They were very thorough and checked every aspect of my eyes. I highly recommend the Eastgate office.