About Don Marcum's Pool Care
Don Marcum's Pool Care has been a trusted name in the Cincinnati area since 1967, providing a variety of pool supplies and services. They specialize in seasonal care, maintenance, and cleaning for in-ground pools, spas, and hot tubs. The company is known for its fast and reliable service, using state-of-the-art equipment at affordable prices. Customers appreciate the high-quality service and excellent customer support, often noting the responsiveness of the team. One long-term customer highlighted their expertise in handling complex pool designs and praised their commitment to customer satisfaction. After experiencing issues with a previous company, another customer was impressed by the quick response time and effective repairs. Overall, Don Marcum's Pool Care is recognized for its dedication to keeping pools in great shape and earning customer loyalty over the years.
We've been a customer for over 30 yrs. and can testify that Marcum is an extremely high quality company with great customer service. I have a complicated pool design with multiple water falls, integrated hot tub/jacuzzi, floor cleaners, LED lighting, etc. They didn't build it but whenever I have a problem, they are super responsive and expert. Quality company that has earned my loyalty for over 30 years.
When our previous pool company ignored my calls and messages, I called Don Marcum's Pool Care. They had a real human answering the phone. He took down my information and they had a crew out to my house the next day to fix our leak. It looks great, and we couldn't be happier.
First time customer, treated like a long time customer!! Pool motor died, everyone quoting 2 weeks or more. They understood that it was dead and was out in 2 days and have me up and running. I am now a customer for life.