Cincinnati Eye Institute

Cincinnati Eye Institute has been providing exceptional eye care to the community for over 70 years. The institute is home to internationally recognized doctors, rated in the top 1%, who treat a wide range of complex and routine eye conditions. The CEI team offers comprehensive services, including an Urgent Eye Clinic for emergency care. The waiting area is modern and comfortable, with plenty of handicapped parking and an elevator for easy access between floors. There is also a vending machine and a small restaurant for convenience. Patients have reported a mixed experience at Cincinnati Eye Institute. While the doctors, such as Dr. Shaw, are praised for their professionalism and expertise, some have mentioned that the staff could be more helpful, particularly for those with mobility issues. Waiting times can be lengthy, with some patients experiencing delays of over an hour, which may feel disrespectful. Additionally, concerns have been raised about the medication policy, as missed appointments can lead to a halt in prescriptions, which some patients find challenging. Despite these issues, the institute is known for its high-quality eye care, and many look forward to their procedures, like cataract surgery, with anticipation. Overall, there is room for improvement in the patient experience.