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Emerson Heating and Air Conditioning
11403 Auburn Rd, Chardon
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Dan came out same day, addressing a failing heat pump, I have used a big name industry leader for decades and frankly they have dropped the ball in customer service, not responding to me as a customer. Emerson came out immediately, and within hours we had a new plan,. I would much rather support a small business owner, that works hard locally. Dan gave me his cell phone, said you can call anytime! That is worth its wait in gold during an emergency.
I’ve used Emmerson Heating & Air Conditioning numerous times over the years, including a full air-conditioning system replacement, furnace repairs, and even emergency service calls on weekends and late at night. Every single experience has been outstanding. They are incredibly responsive, professional, and always move quickly to resolve problems — especially when dealing with tight deadlines or urgent situations. Their communication is excellent, their technicians are knowledgeable, and they genuinely care about taking care of their customers. It’s rare to find a company this dependable anymore. I highly recommend Emmerson Heating & Air Conditioning for... read full review
Called based on reviews and will use again based on my experience. Dan and staff came out promptly, diagnosed, and fixed issue. Service was prompt and courteous. Appreciated some advice given and that they didn't try and do more than was necessary. Highly recommend.