Just 4 Eyes

Feb 2024

Horrible customer service! Bought $350 pair of glasses and they fell apart. When I took them back to get them repaired I was told that the 1 year warranty ran out 2 weeks ago. However, I had the glasses less than a year. I was told the warranty starts the day the glasses are ordered not the day they come in and you actually take possession of them. The old lady at the front desk was rude and unprofessional and sarcastically made a nasty "joke" about my luck. I wish I had read the reviews about this business before going there, the quality of their product is lousy and they do not stand behind their products. Do yourself a favor and go somewhere else for your optical needs.

Oct 2023

Extremely unprofessional and rude staff, wouldn't give me my physical script to buy glasses elsewhere, and then proceeded to prescribe me with an inaccurate script! My glasses were fine but the staff was rather rude when I called asking if they were ready. My contacts on the other hand, I said how I prefer 2 week contacts but he wouldn't prescribe me them because they are "going to be a thing of the past". Everywhere else I've asked said they have them. My contacts script had me down with two different scripts per eyes, but yet once I called to get my contacts they told me they just gave me the same script for both eyes because it was "similar enough".

Oct 2023

Extremely helpful staff even when I had insurance issues. Went above and beyond to make sure I was still taken care of. Every single front desk employee helped in some way and all were kind. Thank you!