I'm so glad this company was recommended to me in my desperation. They replaced the furnace in our church promptly. Our residential furnace motherboard and harness fried in the coldest Ohio winter days.Customer service was so understanding.
Technician, Russ, called and came out right away, diagnosed, parts ordered and installed quickly. What a good experience for seniors! Thank you, BSM.
May 2026
After my phone call to them They came out promptly and diagnosed the problem. Within about an hour their office called with an estimate and description of what was needed. A board, which had to be located and shipped, arrived earlier than I expected, and they were out soon after and got everything up and running. Rest of equipment checked and serviced. Total cost exactly as estimated. Service persons were polite and friendly. No complaints or criticisms. 100% satisfied
April 2026
I’ve used a number of HVAC companies in my life but never have I encountered the thorough attention to detail and professionalism as I did this week with Burton Sheet Metal as they handled and serviced my heat, air, hot water heater and AprilAir equipment! Two exceptional gentlemen!
I'm so glad this company was recommended to me in my desperation. They replaced the furnace in our church promptly. Our residential furnace motherboard and harness fried in the coldest Ohio winter days.Customer service was so understanding. Technician, Russ, called and came out right away, diagnosed, parts ordered and installed quickly. What a good experience for seniors! Thank you, BSM.
After my phone call to them
They came out promptly and diagnosed the problem.
Within about an hour their office called with an estimate and description of what was needed.
A board, which had to be located and shipped, arrived earlier than I expected, and they were out soon after and got everything up and running. Rest of equipment checked and serviced.
Total cost exactly as estimated.
Service persons were polite and friendly.
No complaints or criticisms.
100% satisfied
I’ve used a number of HVAC companies in my life but never have I encountered the thorough attention to detail and professionalism as I did this week with Burton Sheet Metal as they handled and serviced my heat, air, hot water heater and AprilAir equipment! Two exceptional gentlemen!