About Tide Cleaners
Tide Cleaners offers a convenient and professional laundry service with a focus on quality and reliability. The online setup is quick and easy, ensuring timely pickups and good communication. Clothes are cleaned and pressed to a high standard, with a fast turnaround. Customers appreciate the friendly customer service and attention to detail, making Tide Cleaners a trustworthy choice. The location is clean and orderly, and staff are friendly, knowledgeable, and efficient. The service includes a variety of items, such as shirts and suits, which are pressed nicely and packaged well. Overall, Tide Cleaners provides fresh, folded laundry with reliable pickup and delivery, making it a popular option for many customers.
My experience with the Brecksville location is ALWAYS excellent.
Where you may wish to consider improving: I had a 30% discount coupon for my dry cleaning. My order contained items to be dry cleaned as well as shirts. The way the invoice is produced, one gets the total bill and cannot discern if proper credit, or any credit, has been given for the items that were dry cleaned. Personally, in this circumstance, I would like to see the cost itemized, i.e. gross charge less discount = net cost, for the appropriate items.
I have been using Tide Cleaners for over 2 months, since breaking my leg, for my weekly laundry. It always comes out fresh and folded. Pick up and delivery are very reliable and communication is excellent.
The Tide Cleaners in Brecksville was clean and orderly and the salesclerk was friendly, knowledgeable and efficient. The suit was pressed nicely and packaged well. We will come back.