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National Heating and Air Conditioning
4300 Creek Rd, Blue Ash
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Kevin Gaines with National Heating and Air was out for routine maintenance on our furnace. A couple of issues were identified and Kevin was able to get back on the same day with parts and took care of the issues.
Kevin was prompt and professional.
Thank you Kevin!
Keith Brockman and Branden Meadors were absolutely wonderful. They installed our new heat pump with no fuss or mess and answered all our questions in a simple and practical way. I can hardly believe how painless it was to have a new system installed. Of course, our existing ductwork and electric service were adequate to this much more powerful and efficient unit than our previous one, but even so I think it was Keith and Branden who made this transition so easy for us. Their professionalism left us with a lot of confidence in our new system.
National Heating and Air Conditioning addressed our heat pump issue and was transparent about repair and maintenance program costs; even though the news wasn't great, Austin did not beat around the bush (which I appreciated) and advised he would work on a plan of action to address the issue.
Austin was not only knowledgeable and respectful to our home but was friendly towards my family and even our annoying/barking dogs. Highly recommend the National Team, but especially grateful to Austin and eager to get our unit back on the right track. This industry needs more integrity and Austin/National Team embody that - thank you.