Windows Installation near Berea

“I have positives and negatives, so please read the entire thing. The reason for a 4-star rating is at the end of this review! Otherwise, it would not have been more than 2-stars! My dining room bay window was badly damaged by the hail storm back in May 2024. I contacted Joyce Factory Direct and they replaced the window months ago. The salesman, Mason, was polite and knowledgeable. I hired Joyce Factory Direct. Much of the work was covered by my homeowner's insurance. The crew was professional and the installers were pleasant to work with. I provided bottles of water. They ran into a problem in my sideyard (of which I was unaware). I live in a rural country area and there are a lot of wild animals out here. Deer, possums, raccoons and bears left fleas in the side yard. These poor guys were covered. I provided flea spray. They were very nice about the whole ordeal. I ordered a large bay window and a smaller window. The small window was perfectly installed and finished. The bay window looked amazing...on the EXTERIOR of the house. When the crew was ready to leave I asked when the interior trim would be finished. I was told that was my responsibility! WHAT? I paid over $5,000.00 for that bay window! Seriously? Well, it's been several months (this was done before the storm that damaged so much of Asheville, NC). I called several times and finally got them to send someone back out to finish the interior trim (because I threatened to report them to the BBB). The workman who did the job, VERNON PARKER, was TERRIFIC! He said it is company "policy" that the installers themselves determine if they will do the interior trim. He disagreed with said policy! Putting up wood or PVC trim would have been a nightmare. Instead, this guy planned and designed metal trim and molded it to my bay window. It looks FANTASTIC and blends perfectly with the existing window trim. I cannot even see any seams, it is flawless! So, in the end, they did a great job, but it took me months, and aggravation, to accomplish. BE FOREWARNED!“

“Window Expo just concluded our replacement windows Westlake Oh. It was a first class project from start to finish. The sales person Will did a wonderful job explaining our options, making suggestions and reviewing our existing windows. Delivery was as promised and installation was great. Virtually no added truncheons up is required, they look great and the installers Donnie and Mason were very helpful in all stages. Everything we expected was delivered. Highly recommend! There are a million window choices and we made a good decision“

“Experience started with Jack my Project Manager who was very knowledgeable about the variety of products and verybeasy to talk to which made the process much more comfortable and genuine relationship between business & customer. My installer, Ed, was very professional and answered all of my questions about the space; very detail oriented as well! Love the new bathroom!!“

“The windows are great and the crew that installed them did a great job. Frank and Certified Installation were great.“

“Exceptional, professional experience from the moment we walked into the showroom, to the pre-installation visits, to the actual installation , and the Fall Service call. Quality craftsmanship and experienced workers who cared about every detail.“

“I highly recommend Smart choice Baths. They are very proffesional and affordable. . You won't be dissappointed!!“

“This is a great company to deal with. No high pressure sales gimmicks just an honest quote no like other companies. The best thing of all. They employ their own installers and that is what I was looking for. The installers pay attention to detail. They did a great job. The patio door is exceptional. You won’t go wrong with this company“

“I had a glass block window installed in my shower and couldn’t be happier with the result. Robert from Evolve Egress & Exteriors was absolutely incredible—he gave me spot-on recommendations for the window and went above and beyond with advice that truly elevated the final look of my bathroom. He even visited multiple times just to answer questions, which I really appreciated. The window itself is high-quality, the installation was clean and professional, and all the finishing work looks beautiful—especially how flush it is with the tile. I had a great experience and will definitely be using them again for more glass block windows in my basement!“

“Dan and his team did a great job helping us upgrade our bay window and patio door! They were very knowledgeable and easy to work with.“

“We just had all new siding done. Albert was our contact and he was incredible and very helpful and communicative the whole way. We looked into several companies and Franciscus was definitely the most thorough and transparent and completed the project in the timeframe they estimated. Highly recommend!“

“A couple of weeks ago after the first heavy rain in over a month I had some minor leaking and I called Royalty Roofing after they helped me out after I bought this house.
Devin was the representative that came by, told me I needed a new roof cap and ridge vent and that the rest of the roof looked fine. He came back a few days later to do the job, and told me if I have an issue to call right away.
Earlier this week we had heavy rains and I had absolutely no issues!
Thank you Devin and Royalty Roofing for your assistance and I would recommend you to anyone!“

“First worked with One Time Construction about 4 years ago when wind damaged our siding. Will was prompt in getting us an estimate and setup to have the entire house resided. His crew was professional and thorough and the finished job was beautiful with an updated look. Still looks great today!

Denny is the real secret sauce who has done several follow up jobs. We had a new deck installed last summer and he stopped by to mate the siding to the new deck and his expertise is unbelievable. Meticulous to the next level.

Currently having our bathrooms remodeled and needed roof vents installed. Stopped for a quote and was out a few days later to install all 3 even on a hot July morning. Done with a smile.

My point is they are consistently great and it’s nice knowing I have someone I can call when it comes to my home exterior and they can provide me with solid answers followed up with a solution.

Don’t hesitate to call them for your next home exterior project.“

“Purchased some windows from Dan and he took excellent care of me, even helped me find a contractor that charged fairly. All the guys at DW Ross are awesome and I'd definitely recommend.“

“I had the pleasure of working with Tony who ensured my project was exactly as designed from start to finish! Very pleased with the addition of my three windows!!Service: Window installation“

“I have known Mark and his Dad JIm for a number of years. They are both genuine people who care for their customers and the quality of work that they provided for many years. Do yourself a favor and call them.“

“From the free in home consultation to the installation of my new front picture window and my patio door. I have nothing but great things to say about this company, and will definitely call them for anything else.“

“I ordered 2 custom glass pieces for a table top, cut to perfection to the dimensions i asked for, really good price and was ready the same day. A++“

“They are such a productive team. Communication is on point. They handle everything with a positive attitude and Steve is all hands on.“

“Had some metal siding come off the peak of the house doing a recent storm. Too small of a job for most contractors. Found Mike and within minutes had a call back and after sending pictures also had an estimate, which was very reasonable. Mike and his crew stopped by a few days later and repaired the siding in a very professional manner. The overwatch service was great! I'm a very satisfied customer and will definitely recommend and use him again when needed.“

“Second purchase from Unique. Had 5 widows installed. I watched over the installers shoulder and he knew what he was doing. They cleaned up after the work and you never knew they where there. I highlr recommend this company.“