8AM - 6PM
17411 Detroit Ave, Lakewood8AM - 5PM
13723 Madison Ave, Lakewood“From the free in home consultation to the installation of my new front picture window and my patio door. I have nothing but great things to say about this company, and will definitely call them for anything else.“
Open 24 today
24510 Sperry Drive Ste 1, Westlake“Joe was absolutely amazing to work with from start to finish. His experience and expertise were obvious right away, and he took the time to make sure every single one of our concerns was thoroughly addressed.
What really stood out was his attention to detail and respect for our home. He kept the worksite incredibly clean every single day and treated our house with the utmost care. It’s rare to find someone who combines top-tier skills with such high professional standards. We couldn't be happier with his work and would recommend Joe in a heartbeat!“
Open 24 today
24510 Sperry Drive Ste 2, Westlake“Man… let me just say this: Window & Bath Expo is the real deal.
And if you know anything about the home improvement world, you already know that wherever Tony Hoty is involved, excellence is just built in.
Every time I’ve been around this company — from the leadership to the reps to the installers — you can feel the culture. It’s positive, high-level, dialed-in, and genuinely focused on serving people. It’s not one of those companies pretending to care… you can tell they actually live it.
And bro… the 24-hour showroom?
Come on. Who else is doing that?
That’s next-level convenience and customer care. Being able to walk into a clean, beautiful, fully stocked showroom anytime you want says so much about how serious they are about transparency and customer experience. It’s impressive.
Tony, of course, is the heartbeat behind so much of that. His leadership, his integrity, his eye for people — it shows. You can’t fake culture like that. You build it. And Window & Bath Expo has built something special.
If you want a company with world-class service, great people, and a culture you can feel the moment you walk in… Window & Bath Expo is that company.
Absolutely top-tier. 💯🔥“
7AM - 7PM
25047 Lorain Rd, North Olmsted“Jared visited my property to address my concerns regarding my roof and siding. He was punctual, respectful, and highly knowledgeable in his field.“
8AM - 8PM
1125 Berea Industrial Pkwy, Berea“I have positives and negatives, so please read the entire thing. The reason for a 4-star rating is at the end of this review! Otherwise, it would not have been more than 2-stars! My dining room bay window was badly damaged by the hail storm back in May 2024. I contacted Joyce Factory Direct and they replaced the window months ago. The salesman, Mason, was polite and knowledgeable. I hired Joyce Factory Direct. Much of the work was covered by my homeowner's insurance. The crew was professional and the installers were pleasant to work with. I provided bottles of water. They ran into a problem in my sideyard (of which I was unaware). I live in a rural country area and there are a lot of wild animals out here. Deer, possums, raccoons and bears left fleas in the side yard. These poor guys were covered. I provided flea spray. They were very nice about the whole ordeal. I ordered a large bay window and a smaller window. The small window was perfectly installed and finished. The bay window looked amazing...on the EXTERIOR of the house. When the crew was ready to leave I asked when the interior trim would be finished. I was told that was my responsibility! WHAT? I paid over $5,000.00 for that bay window! Seriously? Well, it's been several months (this was done before the storm that damaged so much of Asheville, NC). I called several times and finally got them to send someone back out to finish the interior trim (because I threatened to report them to the BBB). The workman who did the job, VERNON PARKER, was TERRIFIC! He said it is company "policy" that the installers themselves determine if they will do the interior trim. He disagreed with said policy! Putting up wood or PVC trim would have been a nightmare. Instead, this guy planned and designed metal trim and molded it to my bay window. It looks FANTASTIC and blends perfectly with the existing window trim. I cannot even see any seams, it is flawless! So, in the end, they did a great job, but it took me months, and aggravation, to accomplish. BE FOREWARNED!“
9AM - 6PM
8301 Pearl Rd, Strongsville“I utilized ChatGPT to obtain a comprehensive comparison of several leading companies. Smart Choice stood out as the best in terms of price and quality. They are an excellent local company. Their professional team provides quality installation for windows and doors, along with strong communication from the initial quote to the final completion. I would recommend them for any windows and doors projects.“
8AM - 4PM
3535 W 140th St Suite B, Cleveland“I had a glass block window installed in my shower and couldn’t be happier with the result. Robert from Evolve Egress & Exteriors was absolutely incredible—he gave me spot-on recommendations for the window and went above and beyond with advice that truly elevated the final look of my bathroom. He even visited multiple times just to answer questions, which I really appreciated. The window itself is high-quality, the installation was clean and professional, and all the finishing work looks beautiful—especially how flush it is with the tile. I had a great experience and will definitely be using them again for more glass block windows in my basement!“
9AM - 4PM
20160 Center Ridge Rd, Rocky River“Mark and team are fantastic. We are slow in making decisions and they showed great patience and provided really good advice. The craftsmanship exceeded my expectations and we are very picky. Overall one of the best experiences we have ever had with a contractor. Highly recommend!!!!“
8AM - 4:30PM
3195 West 63rd Street, Cleveland“f you’re looking for a reliable company for residential windows, I highly recommend working with Dan and his team.
I’ve used him on multiple flip projects, and every time the pricing has been competitive and the process smooth. The quality of the windows and installation has been solid, which is huge when you’re trying to keep projects on schedule and avoid callbacks.
What really stands out is Dan himself — professional, responsive, and easy to work with. He communicates well, shows up when he says he will, and gets the job done right the first time.
He’s also handled commercial doors for me on other properties, so he’s versatile and understands both residential and commercial needs.
If you’re an investor or homeowner looking for someone dependable who delivers good value, he’s definitely worth working with.“
9AM - 8PM
5111 W 164th St, Brook Park“I had the pleasure of working with Tony who ensured my project was exactly as designed from start to finish! Very pleased with the addition of my three windows!!Service: Window installation“
7AM - 7PM
17840 Bagley Rd, Middleburg Heights“Um THIs place Closed I don’t What’s Going with Sears Roofing And Sears Appliance Repair All of The Are Closed There never was A Sears Department Store here But there Was A Kmart Now there’s A Metro health Very Strange“
8AM - 5PM
13921 Triskett Rd, Cleveland“I ordered 2 custom glass pieces for a table top, cut to perfection to the dimensions i asked for, really good price and was ready the same day. A++“
8AM - 5PM
4545 State Rd, Cleveland“Great company to work with !! Jonathan explained in great detail and very upfront. Will definitely be using again for future projects. Highly recommend!!“
8AM - 4:30PM
26052 Center Ridge Rd, Westlake“Small business with nice people to deal with I will return to them for all my glass needs“
8AM - 8PM
6925 Engle Rd suite e, Middleburg Heights“After a not so good experience with another company, we went with Unique to convert the shower in our second bathroom. It was a night and day difference. The installers were on time, worked quickly and efficiently and all there is left is a little dust here and there. In basically a day and a half, they completed the conversion and it is gorgeous. I cannot recommend them enough and will be contacting them for any future home improvement needs.“
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“The windows look great, and Mike and Steve were awesome. They were on time, professional, friendly, and explained the process completely. They took care of our property inside and out. And the office kept us up to date each week with the status of our order, and followed up the day after. Just a great experience! I’d give 6 stars if I could.“