IT Services & Computer Repair near Berea

“Paul was very patient. He helped me at no cost yesterday for about 30 minutes. Unfortunately, last night when I installed an update, it crashed my computer. I had to have the update reinstalled. So far it appears my computer is working now.“

“I recently submitted a service request for our office printer, which had been experiencing issues printing. Brian called promptly within the scheduled time frame, clear communication, and effective repair! I was able to use it immediately. Thank you Brian!“

“Brought my Xbox Series X with dead USB ports, they informed me on how the components work, and how this could have happened. They said they’d see what they could do. I took it in I think Tuesday and got it back Tuesday the next week. Working like it was brand new with all 3 USB ports, cleaned the dust out and replaced the thermal paste. Very worth the money in my opinion, playing Forza horizon 6 like no tomorrow, while running quieter and performing better across the board.“

“Super fast repair of issues on my dads computer. More than fair and affordable pricing, transparent communication and excellent service. 100% will return for computer repair needs. Highly recommend.“

“Love this family owned business. Derek is wonderful and has saved me multiple times, helping with my computer. 5 Star rating without a doubt. ? ? ? ? ?“

“Arun is fantastic. Spent a lot of time with me working through some complications with my laptop, and was very informative, and explained things in a way I could understand. Would recommend highly to anyone.“

“Very knowledgeable and experienced professionals. You can tell they really care and are attentive to what you need. You get a custom solution to your unique needs. Their support is excellent, and they got me out of a real jam a couple years ago. Thanks Delta!“

“This place has wonderful customer service and practically worked magic on my printer. Had it working smoother than when I first set it up.“

“Our server and battery backup failed on the same day. EMC IT Solutions steppedin immediately and loaned us a server, transferred all if our software and shared drive data, and had us back up and running in 24 hours. Excellent, excellent service with superior technical know-how!

Greg, Rocky River Presbyterian Church“

“First time there! Scott was great very professional and explained things the way I would understand. I called On July 3 he told me to bring it in and I got it back the next day. Great service and price!! will recommend him and go back if I need anything else.“

“I cannot say enough wonderful things about the exceptional service my company received from Keith at KGC Tech Group. From the very first call, Keith impressed me with his wealth of knowledge, friendly professionalism, and genuine desire to help fix our computer issues quickly.Over the years, Keith has completely saved the day for us countless times by expertly troubleshooting complex technology problems and getting our systems up and running again with minimal downtime. His repair work is impeccable - he always goes the extra mile to ensure everything is working perfectly before considering the job done.Beyond Keith's stellar technical expertise, what I appreciate most is his steadfast commitment to customer satisfaction! He patiently answers every question, explains things in understandable ways, and makes sure we have full confidence using our technology again after he works his magic. His follow-up is also fantastic.Simply put - Keith delivers phenomenal IT support and services. Both his individual attention and the capabilities of his whole team far surpass expectations each time. I cannot recommend KGC Tech Group more highly for any computer repair or assistance needs, large or small. Keith has earned our loyal business for life! Other companies should strive to match his quality customer service standards. Five shining stars!“

“Finally IT that works! Running an internet back-up system from these guys, got an email from Spectrum yesterday that our service was down and it would be 4+hrs to get back up. We didn't even notice! The back-up internet connection switch over seamlessly and we continued with business as normal! Thanks !!!“

“Brian (Store Owner) was both kind and thorough. I brought an MSI Stealth gaming laptop to that has impact damage to the back of the case.He inspected it, did some tests and determined that the computer might have damages slightly beyond his expertise (damaged motherboard). He recommended a store to me, wrote up a diagnostic report for me and called the store informing them of my laptop and its situation so all I had to do was follow up.The biggest highlight of this, HE DIDN'T CHARGE ME FOR THIS SERVICE. The least I could do in return was write this review and hopefully get him some business.Thank you for reading if you made it this far!Frank“

“Digital Bill is a godsend. The Mobile Web application that he built for me was awesome, but it's more than that. The guy actually KNOWS what he's talking about. He's helped me with everything from web applications, to picking out a laptop.....which was a GREAT deal! Can't say enough!“

“Great people ,when I come here to deliver I'm greeted just like family been comming here about 15 yrs and still treated the same !?“

“Bob & Gene are very responsive and help to ensure our technology needs are supported!“

“Went in with a problem and the person there was super helpful and nice! My problem was fixed quickly and they helped me troubleshoot afterwards with some questions I had. I will go here again if I ever any more trouble!“

“I've been there on more than one occasion and it's been great. I can't comment on what happened to you but trust these folks. Even when sensitive information is concerned.“