Tips & Reviews for Zen Nail Spa

accepts credit cards gender-neutral restrooms

  • Sep 2021

    AVOID AVOID AVOID!!! i could not recommend this place any less. i paid $100 for dip nails with tips (all 1 color nothing crazy). within a few days, 2 broke off. they didn't even last a week. i called to get them fixed & they said no problem, i drove 40 minutes after working 10 hours because they said they would be available in the evening. i walked in only to be told if i wanted them fixed for free, i'd have to wait an hour otherwise i'd have to pay to get them fixed by someone else. the service here is terrible. if you're looking to over pay to be disappointed, then this is the place for you!for reference, my nail tech was heidi and they had me wait 30 minutes the initial...read full review

  • Sep 2021

    If I could give zero stars I would. Thiem Dang was my manicurist and she ruined my nails. There's just no way she even has a license. She used a machine file on my natural nails and filed them down to nothing - my nails literally have holes in them and it's one month before my wedding. When I told her she's filing them too thin and she should use a regular file, she said "no" and kept going. My fingers were bloody, dry, and the nail polish started bubbling because she didn't even clean off the dust before polishing. I was in town for the weekend and made an appt with a friend. My friend was done 30 minutes before me and got the same service done. Absolutely horrendous...read full review

  • Sep 2021

    AVOID AVOID AVOID!!! i could not recommend this place any less. i paid $100 for dip nails with tips (all 1 color nothing crazy). within a few days, 2 broke off. they didn't even last a week. i called to get them fixed & they said no problem, i drove 40 minutes after working 10 hours because they said they would be available in the evening. i walked in only to be told if i wanted them fixed for free, i'd have to wait an hour otherwise i'd have to pay to get them fixed by someone else. the service here is terrible. if you're looking to over pay to be disappointed, then this is the place for you! for reference, my nail tech was heidi and they had me wait 30 minutes the initial...read full review

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Hours

Monday: 9:30AM - 8PMTuesday: 9:30AM - 8PMWednesday: 9:30AM - 8PMThursday: 9:30AM - 8PMFriday: 9:30AM - 8PMSaturday: 9:30AM - 8PMSunday: 12 - 6PM

Ratings

Google Google: 3.5/5 Yelp Yelp: 2/5 Facebook Facebook: 4.1/5 BBB BBB: A

Zen Nail Spa

400 Park Ave Ste 178, Beachwood

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