Cleveland Clinic - Cole Eye Institute Beachwood

Feb 2024

Dr Shao is world-class. He recently performed cataract surgery on my left eye. He did a fantastic job, and I can now see perfectly. He is bright, capable, decisive and experienced . . . but what I like most about him is that he is kind and has empathy. He is a wonderful human being. Would highly recommend him to my family and friends.

Jul 2022

Only my first visit to this location, but the eye clinic's patient reps were nice & professional as well as Donna the opthalmology technician & Diane Tucker, O.D. Donna seemed personable & engaging. Dr. Tucker seemed kind of "well booked" yet open to answering questions & clarified when I was unsure, thorough & has a game plan set out for a return visit. The one older lady's (in the eyeglass center with the darker brown hair) attitude can use some real work for sure! She was a bit huffy & her demeanor came across with an attitude when I was trying to understand her half hearted attempt at explaining details from the insurance printout for what they have there, but became...read full review

May 2020

Dr. Shao is likely the best doctor I have ever had. Not only did he make an active effort to try and solve my issues, he is literally the kindest listener and has the sweetest disposition. I walked out of his office feeling extremely hopeful, and I only have him to thank for that.